Blogging Librarian

• Pew Report: Bloggers - A Portrait of the Internet’s new storytellers (PDF file)
  Pew Internet and American Life Project conduct phone interviews with about 200 bloggers for the report. Go have a read. What I found interesting that only 18% of the bloggers has RSS feeds activated on their blogs.
  (via Slate)
• The Future of IM
  This is a Dig_Ref listserv discussion on the how libraries can integrate IM (instant messaging) on a large scale into their reference services. Quite a number of points that we can take away if we do decide on providing IM reference services.
  (via LibrarianInBlack)
• “Ask-a-Librarian” in Afghanistan and Iraq
  An interesting look at how libraries in the U.S. Army provide support to troops in Afghanistan and Iraq. Through the “Ask-a-Librarian” service, U.S. army personnel can submit enquiries any time of the day through the web and a librarian will provide a direct answer or pair the enquirer with a subject expert. They are able to provide 24 hours service because U.S. Army bases are located around the world. What’s interesting is that the librarians have “compile(d) a digital knowledge base from their answers, which helps them to efficiently answer recurring questions.“
  (via LISNews)

Technorati Tags: blogging, libraries, instant messaging, reference, survey