A video from Aarhus Public Library to show how libraries can use new ways to engage library users. This particular video is on user-driven innovation.

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Nancy

Quite apt for the current economic situation. And I think public libraries around the world have an increased visitorship and maybe even loans.

Personally, I’ve experience the busy-ness of the Adelaide City Council libraries as well as the South Australia State Library.

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(via Unshelved)

Today’s (yesterday’s if you are in Asia or Australia) Unshelved comic strips talks about the manager trying to avoid meeting a patron because the patron was trying to make a complaint to her.

I’ve got similar ‘adventures’ when I was a librarian. :) It was definitely not fun, particularly when the patron is fuming about something and just want someone to vent their anger at. But I guess I used something similar as in the comic strip to help defuse the situation. Of course, this doesn’t work all the time and things do get ugly when the patron just starts shouting in the library.

Have you encountered any ‘nasty’ customers in the course of your work in the library? If you have, please feel free to share them in the comments.

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Some quick links:

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Merry Christmas to all the readers of Blogging Librarian!

Sorry that the blog hasn’t been updated for quite some time … nearly 2 whole months. Have been a little busy with moving the whole family to Adelaide, Australia. Have settled in a little and will definitely continue blogging about libraries, librarians and the wonderful stuff happening in libraries all around the world.

And before I resume my blogging, here’s a video of a wonderful performance by the staff at the National Library of Australia during their Christmas Party of Michael Jackson’s Thriller.

Enjoy!

(via librarian.net)

[UPDATE: Found on Librarians Matter that there are many more “Thriller” mashups by libraries and librarians.]

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Given the strong emphasis on climate change and being green, the library system in Multnomah County in the US has installed a US$180,000 eco-roof. The eco-roof is a structure that uses the plants to help clean the air and absorb rainwater.

Maybe MPOW can consider doing something similar for our library buildings.

(via LISNews)

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Meet EA’s cellphone librarian, Jackie Lin. The librarian keeps track of up to 15,000 different cellphones that aids EA develop and test new mobile games. In addition, he has to take care of all the chargers for the different cellphones. And he gets to see the latest cellphones before they are even available in the market.It is definitely a job I wouldn’t mind applying for.

(via LISNews)

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Quite a scary look at how the large number of vandalised edits are done, particularly for political figures. Although Wikipedia works on a community moderation system, some of the hurtful and defamatory edits of US Senators were left as is for up to weeks at a time.

Like what librarians like to tell you, use Wikipedia as a very basic search and background study. Then use other resources such as books, encyclopedia, and online databases to verify the facts.

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